Employee Ethics & Fraud During COVID-19

Back in April we wrote about fraud predictions during the COVID 19 pandemic. Back then most of what was out there was PPE (Personal Protective Equipment) fraud. We saw a lot of fakes and it even began to show up in COVID testing. Much of this was controlled by the FDA who provided consumers with updated information on their website on a regular basis.

Once the government released stimulus checks, the scams began. Scammers were contacting people through email, telling them that their check, as part of the stimulus package responding to COVID-19, is already waiting for them and that all they need to do is to provide personal information. This included bank account numbers and Social Security Numbers, which are the key pieces of information needed to perpetrate identity theft.

 Bruce Dorris, J.D, CFE, CPA, President and CEO of the Association of Certified Fraud Examiners, explains that in the current conditions, we can expect to see a number of long-lasting implications. One important one being an explosion of fraud in the coming years — and organizations need to brace themselves.

Corporate Employee Misconduct

Some of our corporate associates have expressed concern with what lies ahead as they navigate the uncertain waters of the Pandemic. One company in particular needed to shut down an entire plant because an employee tested positive for COVID. The employee presented the company with a falsified COVID 19 medical claim. He went as far to provide an excuse letter from a medical facility appearing to corroborate the test results. In concern for its employees and customers, the company closed its facility for cleaning and paid its employees during the shutdown. This caused a loss in excess of $100,000 to the corporation and the unnecessary quarantine of several of the defendant’s coworkers. He is now released on $15,000.00 bail awaiting trial.

FBI Recommendations

The FBI has recommended that companies be particularly alert during the pandemic about possible fraudulent work excuse letters, as they are finding more people attempting to exploit the situation for personal or financial gain.  Submission of a medical claim proven to be false could lead to criminal penalties, including fines or imprisonment by U.S. federal and other authorities.

What This Will Mean for the Private Investigator

Investigation around employee misconduct is an area that could prove to be quite lucrative for investigators. ABC News in Phoenix, AZ did a story on how local investigators are getting calls from corporations to check up on employees who should be working from home. This is not an isolated incident.

I believe we will see more and more fraud cases such as this over the next year if not longer.

Online Corporate Protection and Executive Security

Proactive approach to corporate security online.

One thing we know for sure; cyber criminals attack corporate executives. The bigger the company, the higher the stakes. Mid-size companies may also be a target because those executives are time poor & money rich. It is exactly that space that I believe Investigators have their biggest opportunity to grow their business by offering this protection. You may have even had opportunity to conduct this research for a client or two in your own experience. But doing an OSINT sweep once a year may not be enough. I would suggest an ongoing program and will walk you through how to pitch this to your business clients.

Understanding the Treat

Price Waterhouse Cooper (PWC) ‘s recent report, “23rd Annual Global CEO Survey,” reveals that around 80% of CEOs have changed their online behavior due to potential risks. Corporate Espionage is alive and well and needs to be taken seriously as more and more employees overshare in social media. This allows for competitors to gain excellent insight into a vast array of information that would not otherwise be easily obtained. Banning employees from using social media at work has proven to be a nightmare and monitoring their social media internally has major privacy concerns. However, when approached correctly this type of monitoring is very valuable to any business regardless of their size.

The Challenge of Balance

What makes this tricky, is that the company still has the responsibility to keep their employees safe, protect assets and data, mitigate risk for threats of fraud and monitoring reputation. High level executives travel to areas of the world that do not share the same security measures we do in the United States. All of this coupled with cyber security risks and you have a recipe for a potential disaster. In the photo below through the software we use, a Global Awareness search allows us to see natural disasters (i.e. earthquakes, fires, hurricanes,) as well as public security incidents’ in real time. A company’s HR team may wish to set a global awareness query around the area of travel and within the appropriate time frame. Real time alerts are set in place for immediate notification of potential risk.

In a nutshell, there are proactive steps that can be put in motion to ensure the safety of everyone.