Staying Ahead of the Social Media Curve

One area that OSINT & Social Media Researchers have in common with Social Media Marketers, is the challenge of staying ahead of the social media curve. It seems like almost weekly, social platforms change something. Most of the changes have to do with ease of use for the user or trying to adhere to changing policy regulations.

Facebook Classic VS New Facebook

Facebook recently changed the way your profile looks to a new version. They allow you the opportunity to toggle back and forth if you wish. The New Facebook update is also referred to as FB5. Facebook wants its platform to be centered around group and events more than in the past. It has a white background or you can choose a dark mode.

How does this affect our investigations? How is Facebook 2020 different from Facebook 2019? One area of interest is the emphasis on groups. We have discussed this in the past, but I think it deserves another look and mention.

Pocket-Link reports, “Facebook said the Groups Tab has been overhauled to make finding new groups that you might be interested in even easier. The feed for groups will also serve up recent activity within groups you’re a member of and may even replace the News Feed as the default feed. You’ll also see more connections among groups and the Facebook features you use the most, such as Marketplace or Facebook Watch.

OSINT Facebook Tips

So how does this relate to searching Facebook? While some things may change, others remain the same. Searching for the Profile ID is still the same. Once you receive that information, you are able to use some other methods and tools to make your searching easier. This can be found in “properties” by right clicking on a profile page.

The person’s page ID can never change. Even if they change other aspects of their profile. Once you have this, check to be sure it is correct. In your browser, type in facebook.com/ID#, as a way to verify you have the correct number.

Facebook Market Place

Once you have Market Place as part of your profile, you can easily go and search there for your subject’s name. If you find something, you can see under the person’s name, the date in which they joined Facebook. This may be helpful in identifying when they joined. If you recently joined Facebook, you will not be able to participate in Facebook Marketplace. Another social media curve ball.

In future blogs we will dive into business page profiles and some good information you can glean from it. When doing a corporate scan, this is an overlooked area of interest.

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The COVID-19 Fraud Storm Continues…

When we think of fraud due to the COVID-19 pandemic, we think of individual people committing fraud. After all we are only too familiar with workman’s comp insurance scams & most recently, employee fraud. We have discussed in a previous blog post how one Fortune 500 company had a loss of over $100,000.00 after an employee falsely said they were tested positive for COVID-19.

The story now continues with business fraud. Small businesses across the country have been nearly put out of business due COVID-19. Many have been able to stay afloat from government PPP funding. However, some are sadly starting to take matters into their own hands.

What the Experts Predict

Data analytics provider Verisk has alerted folks that COVID has created opportunities to commit medical billing fraud and abuse. In April, the company said its data reported a 14% increase in claims linked to suspicious billing practices.

Verisk said its Insurance Service Office MedSentry team has identified several COVID-19 medical billing schemes. Among them:

  • Unlisted lab tests. There was no specific ICD-10 code for COVID-19 until April 1. Prior to then any COVID-19 tests were likely coded as “unlisted laboratory tests.” Claims for a patient who has received both an unlisted laboratory test and a COVID-19 test may be cause for scrutiny.
  • Hands-on therapy charges. Many providers eliminated in-office visits and began to offer telehealth sessions. Verisk said bills for hands-on therapies such as chiropractors, physical therapists, and massage therapists should be examined.
  • Unnecessary durable medical equipment. Insurers should be wary of misleading claims for gloves, face masks, thermometers, and similar items, especially for patients who have not been tested for COVID-19 or have tested negative, Verisk said.

Social Media Monitoring

Work is being done to create a software that allows the user to find unapparent connections between all people in a claim to uncover potential scams. While it has a way to go in development, if created, it would be an excellent resource to help investigators identify potential scams and link the culprits.

Google Search – Trending

Google searches can be very revealing and a good indicator of what people are thinking of doing. The question, “How to Burn a Car” has increased 125% since January of this year.

setting car on fire

Not surprising, Google is showing some strong trending in Employment Fraud. The graph below shows Google trends over the last 90 days.

We will continue to report our findings during the pandemic.

Linkedin Loop Holes: How to Use Them in Your Search

Could Linkedin be an OSINT analyst’s secret weapon? Whenever we speak to Private Investigators about OSINT techniques, we always point out that each social media platform can be used like a search engine. Trial and error is the course of action many of us experience when searching for a business or person in social platforms and Linkedin is not an exception. This can be time consuming but if you hit it right, it can reveal a lot about a business or person. Linkedin indexes pages within the platform to Google.

Facts About Linkedin

  • As of 2017 Linkedin got rid of their advanced search option.
  • There is a difference of what you will uncover if you have a free version vs. paid subscription.
  • You can use Boolean Search techniques.

When I conduct manual searches, I like to use whatever string of words I can to highlight, right click and search Google. The same holds trues when you are in LinkedIn. In other words, don’t be limited to the name of an individual or their profession. Another rule of thumb here is to think outside the box. Not everyone puts their title in their description field. In fact, many people will place all kinds of info there, depending on where they are in their career.

Linkedin profile example

This result was found by searching “looking for a new opportunity” in Linkedin. It is a good example of what I am referring to.

Recently, a team member was working on a potential fraud case for a client. The individual was a Pharmacist. He did not list his name as “John Doe”, rather he used his middle name. He listed himself as “Ryan J. Doe” and instead of using “Pharmacist”, he used Pharm. That was a tough one, but when someone doesn’t want to be easily found, they will use all kind of name combinations. When I search for a white collar professional, and I can’t find a Linkedin profile, I figure something is off. That is when further digging can really pay off.

Don’t Forget About Image Search Using Linkedin

Many times the photo that a person uses for their Linkedin profile. they use in other spots on the web as well. Take advantage of that by doing a reverse image search on your POI.

The above example shows my photo being linked to an article in Customerthink.com , where I commented on the article written by someone else. This is also an example of how you can find information in the deep web. A recent blog post, “The Devil is in the Details” explains more about deep web searches.

Using Reverse Image in Your OSINT Research

When conducting OSINT research, don’t forget image searches, as they can reveal quite a bit. We have all heard the saying, ” A picture is worth a thousand words.” We understand its meaning and know it to be very true. However, when it comes to OSINT research, sometimes what is in the background of a picture is worth a million words!

A recent Netflix show comes to mind as I write this blog post. Have you seen The Tiger King yet? Some people can watch it, while others I have heard just can’t get through the series. At any rate, one thing I recall very well is how several social media posts worked in the favor of an investigation to find the fugitives who were on the run. The main character (who was on the run) and his husband posted many social media photos trying to make it look like they were in Mexico. Upon further attention, it was noticed that the background of the images made it very clear that they were indeed in Florida. Certain identifying clues led law enforcement to their exact location.

The more photos found when using OSINT research the better. Bing has an excellent built in option.

Bing’s Reverse Images

  1. Bing: Bing search engine has an image search that allows an upload of an image in the same way Google Image Search does. Below you will see what is produced when we uploaded the image on the left. All the images on the right are instantly populated.
Bing Reverse Image how to
Normal image search reveals a good amount of results.

If nothing comes up, try the cropping the image using the “visual search”. Let’s say we want to focus on one area of the image. The visual search allows you to crop the image in a way that may reveal different results.

Bing Visual Image as an additional search method.
Visual Image

You can see the difference between the two. This can be very helpful when you have a picture of someone in a public place. You may not be able to pinpoint exactly where they are. Using this Bing feature may produce more photos with an exact location.

Pinterest Image Search

  • Log into your Pinterest account.
  • Click on any pin in your home feed (or on any profile or board).
  • Click the icon in the bottom-right corner of the pinned image.
How Pinterest does search of photos
From Search Engine Journal

Simply click on the visual search icon, you can see everything else in Pinterest that is similar.

Instagram Has Over 95 Million Photos Uploaded Daily.

One of our recent blog posts discussed just how many photos are in the social media platform and how it can be used in investigation. In fact, we were recently able to help a client by identifying a person was at Walt Disney when they were trying to locate him to serve papers. It can be quite valuable!

Facial Recognition Apps

In the near future, facial recognition apps may be more readily available. Especially if companies like Clear AI has anything to say about it. An app that lets you identify anyone from a photo, and it is currently being used by law enforcement. Their mission, as stated on their website is:

Clearview AI is a new research tool used by law enforcement agencies to identify perpetrators and victims of crimes.

Clearview AI’s technology has helped law enforcement track down hundreds of at-large criminals, including pedophiles, terrorists and sex traffickers. It is also used to help exonerate the innocent and identify the victims of crimes including child sex abuse and financial fraud.

Using Clearview AI, law enforcement is able to catch the most dangerous criminals, solve the toughest cold cases and make communities safer, especially the most vulnerable among us.

What trick of the trade do you use?