Tag: social media investigations

From Posts to Paychecks: The Influence of Social Media in the Workplace

In today’s hyperconnected world, social media applications have become the go-to space for people to share their thoughts, feelings, opinions and experiences. While social media has endless benefits, such as staying connected with friends, family and the world at large, the boundaries between personal and professional life have never been blurrier. It is well known to some, but sadly not all, that what you share on social media can have a profound impact on your career and personal reputation. It’s a double-edged sword, a powerful tool for self-expression and networking, but one that can also be a slippery slope, potentially costing you your job and damaging your reputation in the blink of an eye. There are many ways, within the intricate web of social media, you can experience real-world consequences of the content you choose to share. 

Current Events

First of all it has to be taken into account that the world is currently under a considerable amount of stress. Natural disasters have resulted in loss of lives, widespread destruction, and escalated tensions among nations and individuals. At this very moment, we are watching an unfolding conflict between Israel and Hamas, prompting people from all around the globe to express their thoughts, feelings, emotions, and political stances on social media regarding this complex issue. This war has ignited powerful sentiments worldwide, with many taking sides in this particular conflict. 

The Associated Press (AP) recently found themselves in a predicament when one of their reporters, stationed in Gaza, was discovered to have a long history of publicly condemning Israel as an oppressive, apartheid regime. This raised concerns about the reporter’s ability to provide objective coverage of this conflict. A deep examination of the reporter’s X profile (Twitter) uncovered multiple tweets dating back to 2019, reinforcing the perceptions that his views on Israel were deeply rooted. 

As a result, AP has taken the steps of relieving the reporter from his duties and is actively investigating his social media history. Interestingly enough, this is not the first time such an incident has occurred at AP. In 2021, the organization hired and subsequently fired a Stanford graduate who had previously posted anti-Israel content on social media. The question is, did either of these employees ever wonder if what they shared on their social media would be reviewed by their employer? 

Social Media and the Hiring Process

Recent data from The Harris Poll revealed that a significant 71% of hiring decision makers concur on the effectiveness of scrutinizing candidates’ social media profiles as a screening tool. This statistic underscores a proud shift in the way our society approaches hiring practices. Social media’s influence has grown to such an extent that your resume is no longer the sole focus during the application process. 

DeeAnn Sims-Knight, the visionary founder of Dark Horse PR, aptly captures this evolving landscape: “Because we tend to view our personal social media accounts as being “personal”,  there’s a good chance that by viewing someone’s profile, you’ll get a glimpse into their personality beyond their resume.”

In this digital age, where our online presence can be as impactful as our real-world identity, it has become increasingly vital for job seekers and professionals alike to carefully curate their digital footprint. Your online presence isn’t just an extension of your resume; it’s an essential part of your professional identity. 

Social Media and the Workplace

Over the course of our seven years in business at E-CHATTER, we have seen first hand human behavior through social media and the role it plays in the workplace. According to Zippia, 98% of workers have social media for their own personal use. Alongside that statistic, 77% of workers report using and engaging with social media at work. It is not uncommon for employees to exhibit patterns and tendencies when sharing content online throughout their day. Many individuals are drawn to sharing an abundance of personal information. According to Harry Denley, a hacker and Security and Anti-Phishing at MyCrypo, said: “Most people are very verbose about what they share online. You can find virtually anything…” 

People Magazine shared some truly astonishing testimonies of individuals who either experienced firsthand or witnessed the repercussions of their online activities. One particularly shocking case involved a nurse who shared posts to her Facebook such as, “Soooooo sleepy here in the ICU. Will someone please code and give me something exciting to do? #isthatbad?” alongside racist comments. What made this even more astonishing was that the nurse had tagged her posts with the location of the hospital where she worked. 

Another example within the article showcased a co-worker who was dismissed from their job for indulging in marijuana and alcohol during work hours and proudly shared photos of these activities to social media. Unsurprisingly, their boss discovered the incriminating posts and promptly terminated the employee. 

One of the most ironic stories shared of them all was the tale of a firefighter who was let go from his position after leaving work multiple times for an “emergency”. He was later caught sharing images to social media of him swimming in a pool and riding quads posting, “sometimes you just need to F-off from work”. 

Social Media Oversharing

To comprehend this tendency, we must consider the unique dynamics of social media. Many perceive it as an outlet where they can shout into the void, assuming their posts will go unnoticed or that their identity will remain concealed. Sharing on social media offers a buffer period between the confession and the consequences, completely removing the power of face-to-face interactions. More than anything, most underlying reasons for oversharing on social media have to do with chasing clout or those “15 minutes of fame”. It can alleviate feelings of isolation, connecting individuals with like-minded people who empathize with their experiences. 

With these insights in mind, E-CHATTER approaches online investigations with the understanding that there is a high likelihood that someone, at some point, may have inadvertently shared crucial information. Let’s consider a few real-life stories that vividly illustrate the unforeseen consequences of thoughtless digital actions. 

Social Media History

While some individuals face termination in the workplace due to their current posts or comments, others may be terminated based on their social media history. Depending on the company’s policies, your social media past can hold as much significance as the posts made during your tenure. E-CHATTER has taken on cases that involved scrutinizing individuals due to discrepancies in their work history as listed on their resume. In one notable instance, an individual asserted that they had long-term employment with some of the most prestigious companies and organizations in their industry, a claim that didn’t stand up to analysis.

As our investigation unfolded it became evident that this individual was operating online under a different name. They were actively hosting a podcast that delved into their life, exposing a trail of admissions related to drug use and inappropriate content. This revelation proved to be a potential catastrophe averted for the employer, underscoring the importance of thorough background checks and the observance of a potential hire’s digital footprint.

In conclusion, the ever-expanding digital landscape has significantly altered the way we perceive and interact with the professional world. Employers must recognize the importance of closely monitoring their employees’ and potential hires’ online presence, especially in relation to sensitive topics such as race, sex, and discrimination. By proactively addressing and mitigating any harmful or inappropriate online content, businesses can not only safeguard their own reputation but also foster a more inclusive and respectful work environment. In today’s interconnected society, the boundary between one’s personal and professional life has become increasingly blurred, making it imperative for employers to adapt to these new realities and take a proactive stance in promoting a workplace culture that upholds respect, diversity, and equality for all.

Communicating Nonverbal Clues Through Digital Media

Body language can play an important role in investigations, as it can provide valuable clues and insights into a person’s thoughts, emotions, and intentions. Private investigators can use body language in several ways to gather information and conduct investigations.

Body Language Examples

  1. Detecting deception: Private investigators may use body language to detect signs of deception or dishonesty. For example, avoiding eye contact, fidgeting, or nervousness may indicate that a person is lying or withholding information.
  2. Assessing emotions: Private investigators may use body language to assess a person’s emotional state. For example, facial expressions, tone of voice, and posture can provide clues about a person’s mood and level of comfort in a particular situation.
  3. Observing behavior: Private investigators may use body language to observe a person’s behavior and activities. For example, observing a person’s movements and gestures can provide insights into their routines, habits, and activities.
  4. Building rapport: Private investigators may use body language to build rapport and establish trust with a person. For example, using appropriate eye contact, posture, and gestures can help a private investigator establish a connection and create a comfortable environment for an interview.
  5. Gathering evidence: Private investigators may use body language to gather evidence for a case. For example, observing a person’s behavior and movements in public places can provide evidence of infidelity, fraud, or other illegal activities.

So we wondered. Can the same rules be applied when reviewing a subject’s Digital Media? Can a Facebook or Instagram video be enough to use some of the same techniques as in person examples to provide clues into behavior?

The Trump Deposition

Have you heard of The Behavior Panel? Scott Rouse, Mark Bowden, Chase Hughes, and Greg Hartley are the world’s top body language and behavior experts. Together as The Behavior Panel they analyze body language and human behavior in videos of public interest. They are a non-partisan team, looking to educate and entertain you with their interest and expertise in communication, body language, deception detection, interrogation, and resistance to interrogation. You can find them on YouTube.

They recently analyzed the online video of Donald Trump’s recorded Deposition. This is a great example just how much can be taken from an online video of a person answering questions. If you get a chance, take a look at the video on the Behavior Panels’ podcast. They point out several items of interest. The shrugging of shoulders that Trump does from time to time may convey a sense of being sorry for something is just one example they explore.

Not only can some of these techniques be used in digital media, it can be used in Social Media as well.

Social Media Body Language

Technically, body language refers to the nonverbal signals that we convey through our physical movements and gestures, which are typically seen in person. However, in social media videos, you can still convey nonverbal cues through your facial expressions, tone of voice, and posture.

For example, facial expressions can show enthusiasm or sadness, change the tone of your voice will convey different emotions, and gestures may be used to emphasize certain points. Voice inflections can be a sign of stress or anxiety.

Studying a social media post’s background can be very telling as well. For example, a cluttered or messy background may communicate disorganization or lack of attention to detail, while a professional or clean background may communicate professionalism and attention to detail.

Social media posts can provide valuable clues in an investigation, as they can reveal a person’s thoughts, emotions, activities, and connections with others.

Clues in a Social Media Post

  1. Location: Social media posts may contain information about a person’s location, such as check-ins or geotags, which can be used to verify alibis or track movements.
  2. Relationships: Social media posts may reveal a person’s relationships with others, such as friends, family, or acquaintances, which can be used to identify potential suspects or witnesses.
  3. Activities: Social media posts may provide information about a person’s activities, such as hobbies, interests, or daily routines, which can be used to establish patterns of behavior or gather evidence of illegal activities.
  4. Emotions: Social media posts may reveal a person’s emotions, such as anger, sadness, or happiness, which can be used to assess their mental state and motivations.
  5. Communications: Social media posts may contain messages, comments, or other communications with others, which can be used to identify potential witnesses or suspects, and to gather evidence of criminal activities.

Overall, social media posts can provide valuable clues and insights into a person’s thoughts, emotions, activities, and connections with others, which can be used to support an investigation. However, it’s important to note that social media posts should be used in conjunction with other investigative techniques and evidence-gathering methods, and that proper legal and ethical guidelines should be followed when accessing and using social media data.